If you manage people, this short book will change the way that you work.

In the United Kingdom, poor emotional health and conflict costs the economy tens of billions of pounds each year and is hugely harmful to many businesses. Furthermore, for many employees the experience of going to work is miserable.

Richard Shepherdson’s book demonstrates that with a little insight we can all support our colleagues to enjoy working lives which are happy, productive and humane.

Richard explains that it is easy for any of us to understand the the dynamics of working relationships and this allows managers to take steps to promote the sorts of emotionally healthy working environments in which conflict is far less likely to occur.

Motivational theory is not complicated or in any way mysterious. Indeed the basic principles consist of a small number of simple ideas that are essential tools for effective managers.

This book deals with a serious, often controversial topic, however it is written with good-humour in a pleasantly accessible style that will benefit anyone who is interested in the dynamics of professional relationships.

Managers who read this book will certainly find that it profoundly influences their practice and they may choose to use it as a basis for related professional development activities.



Richard Shepherdson